Join Vilnius Coding School as a Training Quality & CX Specialist

Vilnius | Full-time | Hybrid

About Us:

Vilnius Coding School is the first programming school in Lithuania and has grown into an international community with branches in Latvia, Ireland, and the Czech Republic. With over 12,000+ alumni, we’re dedicated to helping people launch their careers in tech.
We focus on practical, hands-on training and live classes to give our students the skills they need to thrive in the tech industry. Our courses are designed to be dynamic and engaging, ensuring continuous learning and relevance. At Vilnius Coding School, you’ll find a curriculum that meets job market expectations.

Job Description:

Are you skilled in communication and effective problem-solving? Vilnius Coding School is looking for a Training Quality & Customer Experience Specialist who will be responsible for communicating with students and ensuring a positive learning experience. You will be the go-to person for solving problems, suggesting effective solutions, collecting and analyzing feedback, and maintaining a high level of student satisfaction.

Key Responsibilities:

  • Oversee and maintain the quality of training at Vilnius Coding School.
  • Communicate with students, organize training openings/closings, and present training sessions to students.
  • Administering the learning platform.
  • Work with foreign branches to improve training quality and address issues related to training programs.
  • Introduce new quality standards and innovations in quality control.
  • Monitor customer (student) experience throughout the lifecycle.

Qualifications:

  • 2+ years proven experience in the Training and/or Quality field.
  • Excellent organizational skills and the ability to coordinate multiple tasks simultaneously.
  • Strong communication skills and proficiency in English.
  • Experience with quality processes or programs in higher education institutions is a plus.
  • Knowledge of Moodle platform is a bonus.

What We Offer:

  • Growth Opportunities: Make an impact and work on multiple international projects.
  • Professional Development: Access to continuous learning programs.
  • Complimentary Education: Free courses at Vilnius Coding School and partner companies.
  • Special Occasion Leave: An extra day off for special occasions.
  • Learning Budget: Additional budget for learning and development.
  • Team-Building: Regular team-building events.
  • Vacation Benefits: Extra vacation days.
  • Health Coverage: Health insurance.
  • Salary: Gross Salary 2095-2975 EUR/Month

How to Apply:

If you’re ready to bring your creativity to Vilnius Coding School and be part of a team that’s changing the future of tech education, we want to hear from you! Please send your resume and portfolio [email protected]. Include „Training Quality & CX Specialist Application – [Your Name]” in the subject line.